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Approach to Managing Performance

"In giving advice, seek to help, not to please your friends." -- Solon


The Challenge

Sandy sighs as she walks toward her office. She's just left another tough management meeting. The company has missed its targets for the third consecutive quarter. While everyone is frustrated with these results, it's hard to determine exactly why they're underperforming. It's not clear which departments aren't delivering. Come to think of it, Sandy is having that same problem with managing the people within her group.


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