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Communications in a High Performing Organization

"Have I reached the person to whom I am speaking?" -- Lily Tomlin as "Ernestine"

The Challenge

You want to do a good job. But it's pretty hard to know exactly what that means when you don't know much about where the organization is headed. Your boss spends lots of time in meetings, but either nothing is decided or nothing is shared. How are you supposed to make good decisions in a vacuum?

Effective communication is a topic at almost every management training, sales training or career development seminar. Yet ineffective communication is often a major contributor to missing key objectives. Many executives think they communicate effectively and people understand what's expected. Employee surveys usually indicate otherwise.

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