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Leadership as a Change Agent

"It is not necessary to change. Survival is not mandatory."
-- W. Edwards Deming

The Challenge

"Okay. Let's admit it," Steve thinks, "our latest change effort is a dismal failure. No one has changed their behavior to get behind this initiative. What happened?"

Managing change effectively is a critical competency for organizations that need to adapt to the rapidly changing business environment. The inability to cope with change has been the end of more than one company. Managing change takes a well thought out, consistent effort requiring the involvement of every layer of the company. It especially takes strong, committed leadership. Without the right leadership skills, vision, and understanding of the critical success factors and necessary culture, implementing change will be difficult.

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